1. Introduction
Matthew Roofing & Construction LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or communicate with us by phone, text message (SMS), or email.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
2. Information We Collect
We may collect the following categories of information:
Contact Information: name, mailing address, email address, and phone number.
Property Information: property address and details relevant to roofing or construction estimates.
Communication Data: records of calls, text messages, emails, and other correspondence with our business.
Website Usage Data: pages visited, time on site, referring URLs, and general device/browser information, collected automatically through standard web technologies.
3. How We Use Your Information
We use the information we collect to:
Respond to quote requests and schedule estimates or inspections.
Communicate with you about your project, appointments, and account.
Send you requested updates, reminders, and service-related information.
Improve our website, services, and customer experience.
Comply with legal obligations and enforce our agreements.
4. SMS / Text Messaging Program
If you opt in to receive text messages from Matthew Roofing & Construction LLC, the following terms apply:
By providing your mobile phone number and opting in, you consent to receive recurring text messages (such as appointment confirmations, quote follow-ups, and service updates) from Matthew Roofing & Construction LLC at the number provided.
Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency varies depending on your interactions with us.
Message and data rates may apply, depending on your mobile carrier and plan.
You may opt out of text messages at any time by replying STOP to any message. You will receive a confirmation message, and no further messages will be sent unless you opt in again.
For help at any time, reply HELP to any message, or contact us using the information in Section 9 below.
Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information collected in connection with SMS consent (such as text messaging originator opt-in data and consent) are excluded from sharing with third parties; this information will not be shared with any third parties for any purpose.
5. How We Share Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
With employees, contractors, or subcontractors directly involved in fulfilling your roofing or construction project.
With service providers who perform functions on our behalf (such as scheduling, invoicing, or customer relationship management), under obligations to protect your information.
When required by law, subpoena, or other legal process.
To protect the rights, property, or safety of our Company, our customers, or others.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
You may opt out of SMS messages at any time by replying STOP.
You may unsubscribe from marketing emails using the link provided in those emails.
You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Contact Us
Matthew Roofing & Construction LLC
Email: [email protected]
Phone: (480) 430-4123
Service Area: Arizona
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.